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Customers

Create a customer

POST
/customers
const url = 'https://api.kirimdev.com/v1/customers';
const options = {
method: 'POST',
headers: {
'Idempotency-Key': 'order-20260910-0001',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: '{"team_id":"example","name":"example","email":"hello@example.com","metadata":{"additionalProperty":"example"}}'
};
try {
const response = await fetch(url, options);
const data = await response.json();
console.log(data);
} catch (error) {
console.error(error);
}

Create a new end-customer. Starts in pending status; transitions to active when the first WhatsApp account is connected via a setup link.

Idempotency-Key

Optional retry key. Reusing the same key with the same method, path, and body within 24 hours returns the original response; reusing it for a different request returns 422.

string
Example
order-20260910-0001

Optional retry key. Reusing the same key with the same method, path, and body within 24 hours returns the original response; reusing it for a different request returns 422.

Media type application/json
object
team_id
string
>= 1 characters <= 64 characters
name
required
string
>= 1 characters <= 200 characters
email
string format: email
<= 255 characters
metadata
object
key
additional properties
Example generated
{
"team_id": "example",
"name": "example",
"email": "hello@example.com",
"metadata": {
"additionalProperty": "example"
}
}

Customer created

Media type application/json
object
data
required
object
id
required
string
object
required
string
Allowed values: customer
name
required
string
email
required
string | null
status
required
string
Allowed values: pending active suspended archived
metadata
required
object | null
archived_at
required
string | null format: date-time
team_id
required
string
created_at
required
string format: date-time
updated_at
required
string format: date-time
request_id
required

Unique request identifier to include when contacting support.

string
Example
{
"data": {
"id": "cus_01HXYZABCDEFGHJKMNPQRSTVWX",
"object": "customer",
"status": "pending"
},
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}

Validation failure

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

A field value is invalid.

{
"error": {
"type": "invalid_request_error",
"code": "invalid_field_value",
"message": "A field value is invalid.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Authentication failure

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

The provided API key is invalid.

{
"error": {
"type": "authentication_error",
"code": "invalid_api_key",
"message": "The provided API key is invalid.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Billing / entitlement gate — subscription inactive, quota exceeded, or plan tier missing a feature (feature_not_entitled). Upgrade to continue.

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

Your trial has ended or subscription is inactive. Upgrade to continue.

{
"error": {
"type": "permission_error",
"code": "subscription_inactive",
"message": "Your trial has ended or subscription is inactive. Upgrade to continue.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Conflict (e.g. template already exists, webhook subscription disabled, setup link inactive)

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

An identical request is still being processed. Retry later.

{
"error": {
"type": "conflict",
"code": "idempotency_in_progress",
"message": "An identical request is still being processed. Retry later.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Semantic failure (e.g. idempotency key reuse, pre-send compliance guard, media not found)

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

Idempotency-Key was reused with a different request body.

{
"error": {
"type": "invalid_request_error",
"code": "idempotency_key_reuse",
"message": "Idempotency-Key was reused with a different request body.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Rate limit exceeded

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

Rate limit exceeded.

{
"error": {
"type": "rate_limit_error",
"code": "rate_limit_exceeded",
"message": "Rate limit exceeded.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Internal server error

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

An unexpected error occurred.

{
"error": {
"type": "api_error",
"code": "internal_error",
"message": "An unexpected error occurred.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}