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Templates

Sync templates from Meta

POST
/{phone_number_id}/templates/sync
const url = 'https://api.kirimdev.com/v1/106540352242922/templates/sync';
const options = {
method: 'POST',
headers: {'Idempotency-Key': 'order-20260910-0001', Authorization: 'Bearer <token>'}
};
try {
const response = await fetch(url, options);
const data = await response.json();
console.log(data);
} catch (error) {
console.error(error);
}

Pull the latest template inventory from Meta and upsert into the Kirim DB for this WhatsApp account. Idempotent — call any time, returns a { created, updated, synced } summary. Useful for platform integrations (multi-tenant Customers) so they don’t need to wait for an operator to click “Sync” in the dashboard.

phone_number_id
required

Meta WhatsApp Business phone_number_id of the connected account that should send / own this resource. Discoverable via GET /v1/accounts (returned as phone_number_id on each row).

string
/^\d{6,20}$/
Example
106540352242922

Meta WhatsApp Business phone_number_id of the connected account that should send / own this resource. Discoverable via GET /v1/accounts (returned as phone_number_id on each row).

Idempotency-Key

Optional retry key. Reusing the same key with the same method, path, and body within 24 hours returns the original response; reusing it for a different request returns 422.

string
Example
order-20260910-0001

Optional retry key. Reusing the same key with the same method, path, and body within 24 hours returns the original response; reusing it for a different request returns 422.

Sync summary

Media type application/json
object
data
required

The requested resource.

object
object
required
string
Allowed values: template_sync_result
synced
required
integer
created
required
integer
updated
required
integer
request_id
required

Unique request identifier to include when contacting support.

string
Example
{
"data": {
"object": "template_sync_result",
"synced": 12,
"created": 2,
"updated": 10
},
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}

Validation failure

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

A field value is invalid.

{
"error": {
"type": "invalid_request_error",
"code": "invalid_field_value",
"message": "A field value is invalid.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Authentication failure

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

The provided API key is invalid.

{
"error": {
"type": "authentication_error",
"code": "invalid_api_key",
"message": "The provided API key is invalid.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Resource not found

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

Resource not found.

{
"error": {
"type": "not_found",
"code": "resource_not_found",
"message": "Resource not found.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Conflict (e.g. template already exists, webhook subscription disabled, setup link inactive)

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

An identical request is still being processed. Retry later.

{
"error": {
"type": "conflict",
"code": "idempotency_in_progress",
"message": "An identical request is still being processed. Retry later.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Semantic failure (e.g. idempotency key reuse, pre-send compliance guard, media not found)

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

The WhatsApp number is not verified for this organization.

{
"error": {
"type": "invalid_request_error",
"code": "whatsapp_number_not_verified",
"message": "The WhatsApp number is not verified for this organization.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Rate limit exceeded

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

Rate limit exceeded.

{
"error": {
"type": "rate_limit_error",
"code": "rate_limit_exceeded",
"message": "Rate limit exceeded.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Internal server error

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

An unexpected error occurred.

{
"error": {
"type": "api_error",
"code": "internal_error",
"message": "An unexpected error occurred.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Upstream WhatsApp error

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

Upstream WhatsApp API failed; please retry.

{
"error": {
"type": "api_error",
"code": "whatsapp_upstream_error",
"message": "Upstream WhatsApp API failed; please retry.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}